Privacy Policy
This Privacy Policy describes how our IT agency collects, uses, and shares information when you use our services, including our website and "Start Free Scan" feature. We are committed to protecting your privacy and ensuring the security of your personal data.
Information We Collect
We collect various types of information in connection with the services we provide.
Information You Provide Directly to Us:
- Contact Information: When you express interest in our services, contact us through our website, or use our 'Start Free Scan' feature, we may collect information such as your name, email address, and phone number.
- Service-Related Data: If you utilize our 'Start Free Scan' feature or engage with our network audit, online protection, or internet speed check services, we may collect technical data related to your network performance, device configurations, and potential security vulnerabilities. This data is processed anonymously where possible and is used solely for the purpose of identifying and resolving specific issues.
- Communications: Any information you provide when you communicate with us, such as inquiries or feedback.
Information We Collect Automatically:
- Usage Information: We collect information about your interaction with our site, such as pages visited, time spent on pages, and navigation paths. This helps us understand how users engage with our online platform.
- Device and Log Information: We may collect technical information about your device and browser, including IP address, browser type, operating system, and unique device identifiers. This information is used for analytical purposes and to ensure the proper functioning of our service.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are small data files placed on your device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our online platform and services.
- To improve, personalize, and expand our services, including our network audit, online protection, and internet speed check features.
- To understand and analyze how you use our services.
- To develop new products, services, features, and functionality.
- To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
- To process your transactions and manage your service requests.
- To find and prevent fraud and enhance the security of our platform.
- To comply with legal obligations and resolve disputes.
Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share information with:
- Service Providers: We may engage third-party companies and individuals to facilitate our services, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of our IT agency, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- IT Agency Headquarters
- 123 Tech Lane
- Innovation City, TX 75001
- United States